Life Skills@2x

Promoting positive settlement outcomes

Multicultural Australia is dedicated to supporting newly arrived clients on their settlement journey by offering Life Skills training. These comprehensive workshops aim to provide essential information and guidance for a smooth transition into their new lives, and ultimately, independence and a sense of belonging. 

During these workshops, Cultural Support Workers are available to assist clients with language and cultural barriers, ensuring that everyone can actively participate. Upon completion of the Life Skills workshops, clients receive personalised support and ongoing training from their case manager.

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Life skills workshop modules

Feeling at home

information and resources available in various languages about how to connect with communities, request an interpreter and use the Translating and Interpreting Service (TIS).  

understanding employment services and cultural norms of working in Australia

exploring education opportunities in Australia and associated career guidance services, along with understanding how the Australian primary and secondary education systems operate

information about how to access public transport in local communities and understanding road safety and licensing requirements.

learning about the difference between Medicare and a Health care card, health services in Australia and how to access these services, information on COVID-19. 

understanding the role of police and police liaison officers; developing understanding of Australian culture and laws and displaying culturally appropriate behaviour

meeting with our Accommodation team to learn more about the services they offer and getting general information on the rental market and property maintenance

understanding child protection and domestic violence laws and their impact on family relationships
general information on use of Bank, budgeting, credit awareness, ways to save money. 

information on services available and how to access these services with and without assistance from others.

The SETS Team provide Intake support over the phone or at a Multicultural Australia office. Our Woolloongabba office is open from 10am – 4pm on weekdays, apart from Wednesdays, when we are open from 1pm – 4pm. Call 07 3337 5400 to find out more.
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Where are Life Skills workshops held? 

The sessions are delivered in Brisbane and Toowoomba and will soon include Logan. Clients who currently reside in Logan are assisted to attend the Brisbane sessions. 
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Who are the workshops facilitated by? 

Workshops are facilitated by our Life Skills team. Representatives from our Employment teams, Community Development and Migrant Youth Vision Project (MYVP) also attend the sessions to provide information on how their teams support clients to succeed.

External guest speakers from Services Australia, AMEP, QPASTT, QPS and Mater Refugee Health attend the sessions and provide more detailed information and respond to clients’ questions. 

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How can I find out more about life skills training? 

Contact the Multicultural Australia Life Skills team to discuss opportunities that may be available to you as a participant or business. 

Service Related FAQs

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Recognising the value of cultural differences
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We who have come from many places acknowledge the traditional custodians of this land which always was and always will be Aboriginal and Torres Strait Island land. We pay our respects to their Elders throughout all time. We walk together in solidarity of the pain of the past and the shared hope for the future.

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